Balfour Beatty Civil Engineering Ltd

Community Relations on the M1 Junctions 6A–10 Widening Project

The project to widen a busy section of the M1 motorway comprised the construction of new buildings and new interchanges, widening carriageways and bridges, demolishing of many old structures and implementing a complex system of traffic management throughout.

Before and during the construction programme, good community relations were of paramount importance.

Before commencement of the project, presentations were made throughout surrounding areas, including an exhibition, schools and business visits and a media campaign and leaflet drops.

Information about project progress during construction was disseminated through regular newsletters, consultation meetings and updates for local organisations websites. Lectures and talks were given to local schools, parish meetings, local historical societies and other groups. Further afield, key events on the project were communicated in advance at motorway service stations, ports, ferries, transport cafés, filling stations and supermarkets.

Regular charitable donations were made to local good causes and to the Air Ambulance Service and the project participated in the local country show.

A dedicated community inbox allowed local residents to post opinions, questions, suggestions and complaints and a 24-hour 7-day helpline was available for residents and road users.

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